Best Practice Recommendation - Removing Records from CMS?
I need a solution In the coming months, we'll be replacing a few hundred PCs with a few hundred new machines.I'm trying to think through how best to keep CMS cleaned up so that old records are removed...
View ArticleHiding Fields on Webform
I need a solution So we have a webform that has a few check boxes on it. I want to be able to hide a few of them based on some pre-determined info. So our users will enter a search item and the...
View ArticleDS 7.5.1 HF5 Boot to Automation Folder Fails in a Job
I need a solution Hi there - I've been trying to resolve this issue for days so I'm hoping someone has the answer here.On a managed computer, if I issue a "Boot to Automation Folder" task, the task is...
View ArticleAdvanced Incident submission and resolve immediately
I need a solution I have an odd issue with SD 7.5. If you use the advanced incident submission form (technician) to create an incident and you select resolve it goes through to the resolution form and...
View ArticleExtracting the history of an incident
I need a solution I've been trying to work out where and how the history for tickets in Service Desk is held. This is because I want to be quickly and easily determine at any point in time the...
View ArticleReinstall Altiris CMS 7.1 SP2 MP1
I need a solution ok so we have 3 environments (DEV/TEST/PROD) and i upgraded DEV to 7.5 sp1 a while back testing everything for us to upgrade as not all solutions were available. Now all are...
View ArticleReport to help with deleting disk images
I need a solution We all know that removing old disk images from the server is a royal pain in the backside since you need to delete them both from the console and from the server file store...
View ArticleRight Click Add To Filter Option Missing - CMS?
I need a solution Any customers out there that have CMS without asset managenent, can you tell me if you have the option under Manage Computers to right click a computer and add it to a filter?I'm not...
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Filters not working as expected
I need a solution Hi guys, I am trying to create a simple dymanic filer based on computer name. I used the query builder and it is pulling in more results than I want.Want to filter by name starting...
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Grid Component (It can not be edited column)
I need a solution I'm trying to make a column editable grid component is in mode select items, but when I run it will not let me edit anything, any idea what I'm doing wrong?Thanksthe finished playing...
View ArticlePassword property encrypted locally but not on the server
I need a solution Hello everyone,After the publication of a workflow project, I notice that password properties are encrypted when published on my dev PC, but are in clear text when published on a...
View ArticleSymantec Ghost Solution Suite
I need a solution Hi team,please help me with the below query in regards to symantec Ghost solution suite.Need to know what image verification process is included in the imaging i.e. it will create a...
View ArticleGet Task Status Component: Timeout
I need a solution Hi,I'm using a Workflow for importing Asset data via 'Run Connector Rule' Tasks. Now I want to use the 'Get Task Status' Component to wait for a task to complete before the workflow...
View ArticleAccessing DS Console version 6.9 via Citrix
I need a solution Hi,We are running Altiris Deployment Console 6.9 SP4. The individual Altiris DS Consoles that our Helpdesk staff use are experiencing latency over our WAN. We are considering...
View ArticleRestrict administrative privileges
I need a solution Which symantec product has the feature of Restricting administrative privileges ???
View ArticleITMS 7.6 release
I do not need a solution (just sharing information) I noticed a webinar on ITMS 7.6 release is taking place shortly. I assume this is also for CMS. Anyone got any deatils on what will be new...
View ArticleGhost Suite Clients Disconnect Upon Restart to Create Image
I need a solution We're trying to set up a Ghost server using the Ghost Console and have run into an issue with clients on a different subnet than the Ghost Console - some of these clients are on a...
View ArticleEdit in workflow doesn't work
I need a solution I am trying to edit one of the proyects in workflow but its giving me this error. any ideas how to fix this?I am a noob with service desk. :pCapture.PNG
View ArticleDirectly Querying Database
I need a solution I need to pull some information out of the database. Specifically, what column(s) in what table(s) trigger the automated triming of the database?My Delete history entries older than...
View ArticleAltiris Reports deleted by mistake
I need a solution Hi,do you know if there is a possibility to restore a report deleted by error in Altiris 7.5.thanks in advance
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