CMS 7.1 agent not checking in with 10.10 (yosemite)
I need a solution We deployed the Mac 7.1 agent recently to decktops running 10.10 (yosemite). The client installed fine, but isn't checking in with the NS. I've checked ports, firewall settings,...
View ArticleCreating Reports using Asset Management 7.5
I need a solution Hello,I am trying to create a report with the following criteria - in Asset Management 7.5:Owner (Perhaps - Primary User)NameLocationCost CenterSystem NumberSerial NumberI am very...
View ArticleWin7 64b Ghost Errors
I need a solution I have been runing Ghost solution suite for a few years. I only take images of laptops and deploy images as needed. Up until now I have only done Windows XP. I have my first batch...
View ArticleSEPM 12.1.5 is not install on windows 8.1 pro
I need a solution Hi guys.., one of our client is using window 8.1 pro OS.i push remotley to that OS ,but its not installed and also install manually,no use..Our SEPM version is 12.1.5 RU5..
View ArticleEndpoint protection
I need a solution Just looking for some information.When a client does a 'Policy update'. What exactly is updated?If the client is currently failing it's host integrity check and has been quarantined,...
View ArticleNeed Help
I need a solution Hi ExpertsIn my reference to previous discussion on below link https://www-secure.symantec.com/connect/forums/sof...I am able to deploy the InSync client on all my client machine...
View ArticleIsManaged=1 for NON-Active computers
I need a solution After a little bit of trial and error when writing a query I have found that if I query the vAllComputerInfo table I have computers that are in a non-active status that show...
View ArticleSEP 12.5 and citrix 7.6 exclusions
I need a solution Anyone have a link or info for SEP 12.5 exclusions for citrix 7.6? I found a pdf for SEP 11 and citrix but nothing so far on the newer versions. Just looking for a best practice with...
View ArticleSQL Table or View From Event Console
I need a solution AllFor reporting purposes, I am looking for the SQL table or view that is used during alert drill downs from the Event Console. I have already gone through 'ec' views and tables, but...
View ArticleWhen will ghost start supporting Windows 7 drivers?
I need a solution We use Ghost Solution suite 2.5 and have been waiting for Windows 7 driver support for years now. Is there any updates being released soon we are in desperate need for a better...
View ArticleResolved tickets issues
I need a solution 1. In the default Technician Dashboard, under Incidents Open by Queue Web Part, there are resolved tickets showing up. We would like these tickets to not be here. Does anyone have...
View ArticleCannot install SOI windows server 2012 R2
I need a solution I have created unattended.xml but every time it gets stuck in license windows. "Enter the product key to activate Windows" If I try to add license key it doesn't work but key it self...
View Articlecan't comment on tickets in different queue
I need a solution So we have different queues that technicians belong to which is standard. The issue I've run into is that if a ticket makes it to an escalated queue for whatever reason that doesnt...
View ArticleForce Application Execution after X Days
I need a solution Hello All,Need some help, we are trying to deploy application via Managed Software Delivery and the requirement is that the user can defer the installation for up to 2 days after...
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Could not load type
I need a solution Após criar um ambiente ServiceDesk, tentei criar um projeto Workflow, mas sempre dá este erro:Could not load type 'LogicBase.Core.Models.NVelocityGenerate.NVelocityGenerator' from...
View ArticleCsv Report via Email
I need a solution Hello All,I am trying to email an execution report which is generated via Automation Policy; I get the policy via email in HTML format even I choose it as .csv format. I would like...
View ArticleTask/Job for a day
I need a solution Needs: I would like to create a task/job which basically grants admin right for a day(24HR) and removes it automatically after day(24Hr)What we have currently: We have two seperate...
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Installation Failed-Rescheduled...
I need a solution I am getting the message above after pushing Windows patches to a group of 13 users. It appears that about 6 updates successfully install but all of the remaining ones do not. Also,...
View ArticleHow to create task for start or stop window service
I need a solution I need to know steps for create task for start or stop window service on client via altiris
View ArticleAbility to identify computers not in a patch policy
I need a solution Back in Altiris 6.x, I found a SQL query that would identify servers that were NOT part of a patching policy (see code below).Is there an equivilent report or SQL query for the ITMS...
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