Patching IncidentManagementSimple breaks SD
I need a solution Hi,I have just applied tn SD.IncidentManagementSimple patch to fix the issue where tickets won't close under certain circumstances when custom data has been added.I now cannot run...
View ArticleClik here to view.
initial deployment not running
I need a solution Would this licesning usage stop my initial deployment from working ?
View ArticleWindows could not parse or process the unattend answer file for pass[specialize]
I need a solution Hi All,I am trying to setup a scripted OS install. I have the following jobs in the DS console.1. Prepare Disk2. Deploy Drivers (Drivers are copied to the C:\drivers) folder.3....
View ArticleAntivirus Update
I need a solution I have Symantec Endpoint Protection which includes the following -Antivirus and Antispyware ProtectionProactive Threat ProtectionNetwork Threat ProtectionThe Proactive Threat is...
View ArticleHelpDesk error when creating ticket from webservice
I need a solution When trying to create a ticket through the webservice, we can getting the following errors in the Altiris log viewer:Process: w3wp.exe (1956) Thread ID: 5432 Module:...
View ArticleServicedesk Install - Inbound mail settings
I need a solution Hello,I'm attempting to install Servicedesk and configure the inbound mail settings (POP) and running into issues with the test. When I select not SSL I receive the following error "...
View ArticleQuick links in lower left hand corner of CMS 7.x
I need a solution I find these very helpful. I don't mind the web interface for CMS 7.x, but saving clicks is never a bad thing.There is no way to customize them is there? There's an empty bar...
View ArticleOn Assignment ruleset run in Edit Incident workflow
I need a solution The simple classification/edit incident workflow includes, by default, the ability to re-assign incidents. However if you do this it does not run the on assignment ruleset. The only...
View ArticlePurpose of Inv_AeX_AC_Discovery?
I need a solution Hello,I'm wondering what this basic inventors data class is for.It seems to be new with 7.5. I cannot make sense of it.Please help me to figure out.If you have any questions, don't...
View ArticleGhost32/64 -Integrity Check - Mapped Drive Not showing
I need a solution Hello,We use Ghost Solution suite 11.5.1.2266 On Windows 2008R2 ServerHave multiple classrooms connected via Ghost Console to deploy images to weekly. The hardware we are deploying...
View ArticleDeploying image - access is denied when accessing image file
I need a solution We have a few site servers on sites that are on a different domain from the parent NS (no trust relationship). We have no problems using patch management, software delivery from...
View ArticleClik here to view.
Process View Page in Service Desk
I need a solution I have a weird issue. In my workflows I build a table in the description field of the Setup Process component. But when I go to view the description in the process view page it puts...
View ArticleError 1069 when starting Endpoint Protection Manager service
I need a solution Hello, how can I reset the 'semsrv' password? I'm getting Microsoft error 1069 "logon failure" when tryingto restart the service.I've tried following...
View ArticleReinstall pcAnywhere from SMP 7.5
I need a solution We recently upgraded to NS 7.5 and it wants to push a sub agent update for pcAnywhere. We've found that the actual software version of anywhere doesn't change from 12.5.4.8211....
View ArticleExport to Excel
I need a solution Anyone know how I can export data to an excel document and need to save it to a specified folder.Thanks 1422461063
View ArticleEM and IM tickets
I need a solution Hi! By default, all e-mails sent to the monitoring mailbox are automatically recorded as IM and EM tickets. We are committed to each email will be recorded as EM ticket in the first...
View ArticleRun tasks based on computer name or OS.
I need a solution I have a multiple sets of server with both RedHat and Windows. We are using Altiris to patch these systems and currenlty run two jobs. One is linux based patches and scripts and the...
View ArticleWin PE 4.0 Imaging - Error 1223
I need a solution I have one PC getting the error above in WinPE. The authenticating network connection takes a very long time and then throws this error.This is a KB with a similar issue, but all of...
View ArticleDuring automated migration of Win XP to Win 7 using Altiris Ghost, system...
I need a solution During automated deployment of Win 7 over Win xp machines using Altiris 6.9 DS ghost images, we are facing the following issue.Post deployment, the target machine takes the Win 7...
View ArticlePrepare For Linux Capture Task Error
I need a solution Hi,I'm looking for some assistance with imaging Centos servers using Symantec/Altiris Deployment Solution 7.5.As I understand it, the task "Prepare for Linux Image capture" should...
View Article