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ServiceDesk 7.5 MP1 Documentation

I do not need a solution (just sharing information) ServiceDesk 7.5 MP1 documentationDocumentLocationSymantec™ ServiceDesk 7.5 MP1 Release Noteshttp://www.symantec.com/docs/DOC6515Symantec™...

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Workflow Integration with SQL Reporting Services

I need a solution Hello -I would like to import data from a SQL Reporting Services (SSRS) report into Workflow.  It seems like this may be possible using SSRS SOAP API and Workflow's Web Service...

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ServiceDesk 7.5 MP1 Documentation

I do not need a solution (just sharing information) ServiceDesk 7.5 MP1 documentationDocumentLocationSymantec™ ServiceDesk 7.5 MP1 Release Noteshttp://www.symantec.com/docs/DOC6515Symantec™...

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Patch Management - Download Patches but not install, user chooses patches to...

I need a solution Is it possible to download patches but not install it, user then chooses which patches to install possible? 

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What is your strategy to make sure that your Active Directory and Altiris...

I need a solution What is your strategy to make sure that your Active Directory and Altiris Computer inventory matches?  Our AD is a mess, I am in the process of rolling out our Altiris in the...

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Ghosting fails with exception code 000d

I need a solution Hi,I am ghosting a windows xp image. Sometimes it works, unfortunately sometimes not. When it does not work, it gets stuck in DOS and ghost.exe exits with this error. I have...

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Permissions to delete Reports in ServiceDesk

I need a solution Does anyone know what permission I need to grant users or groups so that they may delete reports in ServiceDesk? We have some folks who may create and edit reports, but they are...

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Notification Server Management Report "Agent Request Statistics Detail" is empty

I need a solution Hi all, Report found in Reports -> Notification Server Management Report -> Agent -> Agent Request Statistics Detail is empty, are you guys seeing the same thing? Thanks.

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Altiris report - Computer type query

I need a solution Hi Everyone,I would like your help, I want creat a report that show computer by Computer Type, I tried the following query:Select DISTINCTc.[Name],Vct.[Name] AS 'Computer...

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Assign to current user

I need a solution Hi all,I have a request come in asking to make it easier for my non-helpdesk users to put their own tickets in for themselves. When the IT tech goes in to put a ticket in for...

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Export Vendors and Software List?

I need a solution Has anyone figured out a way to export the list of the Vendors and Software that are available for patching vs what's enabled?  I'd much rather hand someone a spreadsheet instead of...

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Reports (sql query) how-tos, tutorials, videos, etc

I need a solution Hello everyone,I'm getting into reports (Sql query) on Altiris, and wonder if there are any tutorial, video, or how tos that could help to understand how to build a report .Thanks. 

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Different GUID each time machine is imaged....

I need a solution Ok all...here's one that I can't figure out. Let me give the rundown...I'm using DS 7.1 SP2 and have created a HII image and am testing it on different models. Each model I test it...

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Altiris inventory

I need a solution How to run the full inventory using command prompt? 

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Reprot in Altiris

I need a solution Hello,From Symantec Altiris where i can find the Report of Install Software?I need review on third party installed software. So share the report location

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How to Assign Cost Center through Data connector rule

I need a solution We have cost center base on Divisions.How to assign cost center through data connector rule. 

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software deployment solution

I need a solution Hello,I am new in Altiris and Deployment is running. Can any one share me guidance Kbase to deploy the Altiris Management client?Thanks in Advance.

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Software Uninstallation

I need a solution Hello,I have download the software list from Server. Now my next task is i want to remove the software from the system where installed.I can remove it using Altiris Management. So...

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Symantec management (Altiris) Client

I need a solution HiI know we can protect our sep service but i don't find anywhere how can protect our altiris client services.we have some of user are disabled altiris client services.when altiris...

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altiris communication

I need a solution HelloWhat is the port for communication between Altiris client and server?Share me the Kbase where mention All ports information

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