I need a solution
Hi all,
I have a request come in asking to make it easier for my non-helpdesk users to put their own tickets in for themselves. When the IT tech goes in to put a ticket in for themselves they would like have a quick way to assign the ticket to themselves without having to search. I thought I could reuse the "assign to me" smart task but I'm not sure how to do this.
Does anyone have any ideas?
If anyone can help it would be much appreciated.
Thanks
Jen
Thanks
Jen