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Unable to capture image ITMS 7.6

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I need a solution

About a month ago we built a new NS on a virtual server running WinServer 2012.

I have finally gotten most of the kinks worked out and we are able to deploy images and applications. However, I am wanting to snap a new image but I am not able to.

I have created a job in the console, added sysprep and the image capture task. When I drop the job on the machine sysprep kicks off fine. It shows as running in Windows Task Manager as well as the SMA "Task Status" tab on the agent. The machine reboots as normal, PXE loads and everything appears to be running fine BUT when the machine gets to automation the "Initial Deployment" screen pops up instead of the capture image task running.

I've checked and rechecked all the settings on NS, (we only have the one NS and have no other site servers, etc...), and I can't seem to find what the problem is. Any ideas?

I do have a case in with support but figured I would also ask here while I wait.


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