We are starting to see a wide number of our agents crash when they update configuration.
We are upgrading to SP1 tonight so hoping an agent upgrade will help with this, but has anyone seen this happen?
This has seemed to start when we started to use SSL recently and implimented our CEM, could be just timing but not sure. We are above 200+ agents with this issue now.
This is what I am seeing in the event logs
Log Name: Application
Source: Application Error
Date: 5/28/2014 9:46:23 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: mypc
Description:
Faulting application name: AeXNSAgent.exe, version: 7.5.1673.0, time stamp: 0x52d7b637
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x740
Faulting application start time: 0x01cf7a83941d8bc8
Faulting application path: C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d5e93f7a-e676-11e3-bd08-0027132f1745
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-28T14:46:23.000000000Z" />
<EventRecordID>22508</EventRecordID>
<Channel>Application</Channel>
<Computer>2CE942HT59.us.grainger.com</Computer>
<Security />
</System>
<EventData>
<Data>AeXNSAgent.exe</Data>
<Data>7.5.1673.0</Data>
<Data>52d7b637</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18247</Data>
<Data>521eaf24</Data>
<Data>c0000374</Data>
<Data>00000000000c4102</Data>
<Data>740</Data>
<Data>01cf7a83941d8bc8</Data>
<Data>C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>d5e93f7a-e676-11e3-bd08-0027132f1745</Data>
</EventData>
</Event>