ServiceDesk 7.1 Aging Report

I need to create the following reports

1.  Open Tickets - running counts - daily select Categories

2.  Aging Ticket Count - tickets opened 0-2-days, 2-7 days, 1 week-3-weeks, 4 weeks +

I have been trying to create these in SQL Builder and IT Analytics, but cant seem to get the correct syntax down.

Wondering if anyone else has been down this road and can share any insight.

thanks

Steve