We started getting an issue in the SD.IncidentManagement workflow with session id not being passed properly to a Terminate and Transfer Dialog Flow component and it started throwing the error below. This is in the reclassify task just after the Save Done form when it goes through the Change Assignment path. The Terminate and Transfer Dialog Flow is set to go to the Reassign URL in the Initial Diagnosis Dialog Workflow. Users are using IE8 but if Chrome or IE11 is used this error doesn't happen.
Another thing is that this workflow is the same in our test and production environment but in our test environment it works with IE8 without issues. I've tried and IIS reset and restart of the Server Extensions but that didn't work. Has anyone experienced this issue before? This is for SD 7.1 SP1.
Error,Thursday, March 27, 2014 11:44:51 PM,System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Exception: The dialog session named 'X-Q0J1MYz0iqR3eQEURklg' was not found
at LogicBase.Core.Models.Dialog.DialogSession.Load(HttpContext context, String sessionName)
at LogicBase.Core.Models.Dialog.ComposerForm.OnPreInit(EventArgs e)
at System.Web.UI.Page.PerformPreInit()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
--- End of inner exception stack trace ---
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.form_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)