CEM Setup questions
I need a solution We are looking to impliment the CEM for our environment.In reading through the prepare your environment steps I have some questions if anyone can answer them.First I have to install...
View ArticleImporting Incidents from Remedy - Back-dating Processes
I need a solution I am investigating the possibility of importing existing open incidents in Remedy into ServiceDesk. The Remedy db is hosted on an Oracle db and it looks feasible to read from this,...
View ArticleReset Agent
I need a solution Is there a way to use the command line to reset the altiris agent? We are trying to point 100+ clients to a new task server. If we goto the agent and click reset it will pick the...
View ArticleSQL Query to join vAsset and vComputer
I need a solution Can someone please provide me a join that will join vAsset to Vcomputer. In the results of my query I need to add the Computer Name to the report. Here is the view that needs to be...
View ArticleMS Hotfix - Altiris not reporting installations
I need a solution Hi everyone,I've installed KB2705233 to a number of machines but I can't find any evidence in Altiris of it being reported as installed. The KB has been out there for a while and I...
View ArticleActivacion de Client Management Suite
I need a solution Buen diaTengo la siguiente inquietud, hace un año se compra la licencia Client Management Suite 7.1 pero en ese momento no se tenia la infraestructura para realizar la...
View ArticleDoubts license activation
I need a solution Hi,A company XXX bought licenses CMS 7.1 and SMS 7.1 but for lack of resources (servers) can not be installed. After a year (14 months), purchase the servers and want implement the...
View ArticleAltiris 7.1 Reports
I need a solution We have installed the Symantec Altiris 7.1 Suite, we have recollected the inventory and we have imported all users from the Active Directory database and we have aready captured de...
View ArticleMove Package Server from D to E
I need a solution Hi,I followed the instructions in http://www.symantec.com/business/support/index?pag... to move a package server from D to E. Let me start by saying this is a NS 7.1 environment....
View ArticleError when trying to run newly published workflow
I need a solution I'm attempting to publish a new workflow using Workflow 7.5I am able to piblish the project without an issue, but when I navigate to the URL I receive the following error page:...
View Articleneed to block it
I need a solution I have a system in which internet is running, pcanywhere is installed in it, i want to disable the it so that no one can missue it?
View Articlealtiris agent blacklist
I need a solution What is altiris agent blacklist?How i can remove and add any client under the blacklist?
View ArticleQuery for altiris
I need a solution Hi support team,In my company there are three location and it is very dificult fo find that find out to which system belongs from which location.Does anyone have a query that will...
View Articleinvalid login
I need a solution Enter the correct user id password to connect with remote host.Inavlid login. Please try agin error pop up on sreen.
View Articlehow to Disable symantec agents & disable plug-in before migration
I need a solution Hello,I am migrating ITMS 7.1SP2 to ITMS 7.5.My query is how to disable SMA & all the Plug-ins in ITMS 7.1 SP2 before migration.I have seen SMP but in that from settings TAB, we...
View Articledata of non-pcanywhere
I need a solution Find the report of systems in whichc pcanywhere plugin not installed?
View Articleprotect the altiris client service
I need a solution Is there any solution avail that how protect the altiris client service and no one can stop it?
View Article7.5 upgrade and Image location
I need a solution I just completed an upgrade and the package location for my images was one of my site servers (where they were created) - this means that in 7.1 the image was not stored in the NS....
View ArticleError in PM process - SD 7.5
I need a solution Hello, Since morning I have encountered an error in PM process where it is not accepting any Problem Tickets with priority as Medium. It makes the PM ticket non-workable and assigns...
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[DLP] Windows 8 agent not displaying in DLP Portal Page Altiris
I need a solution Hello everyoneI'm having a importante issue with DLP Portal in Altiris I have 121 computers in my actual portal (running W7 and W8, most of all) However, in DLP Portal I only see...
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