CM Ticket Overview - New Contact button not working
I need a solution When we attempt to add a new Process Contact in the CM ticket overview screen, the contact will not be added unless the 'Primary' tick box is selected.This only appear to happen with...
View ArticleTask Scheduler showing empty in NS Server
I need a solution HiWe have CMS and AMS two server on two differnet box and SQL on separate box.We have found that on AMS Server Task Scheuler showing empty, no any default task also it showingFind...
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ServiceDesk Report Bulk Actions
I need a solution My apologies if this has already been a discussion thread. Does anyone know how to add or remove features from the ServiceDesk report group action menu?I am running ServiceDesk 7.1...
View ArticleI cannot uninstall GSS 2.5.1
I need a solution Hello.I don't know why i can not uninstall gss 2.5 from windows 7 23bits. I don't get any error when i uninstall but it it doens't uninstalled. If i use repair i get unrecoverable...
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Software Management Solution-Plugin - Installation
I need a solution Hello,I've got a problem with die Agents/Plugins and hope that someone could help me out a little. I found something similar in this forum:...
View ArticleIs there a way to run a task/job on known servers when booting into a pre-os?
I need a solution Hi,I hope I post this question in the right part of the forums, if not sorry! = )My question: When you have an unknown/unmanaged computer there is the possibility to use initial...
View ArticlePackage Clean-up on Package Servers
I need a solution What would be the best way to clean up packages off my remote servers at each site? Can I delete the packages off the NS and it will clean up the package servers or do I physically...
View ArticleClient Config Request Event retention off by default?
I do not need a solution (just sharing information) We've got a new 7.1 Hierarchy setup and I started noticing that the Client Config Requests were not being written to the database. All functionaity...
View ArticlePre-OS Drivers and AHCI Windows 7 x64
I need a solution Hello,We’re currently having troubles with Ghost and AHCI and I would appreciate some help.Ghost server: 11.5.1.2266Workstation OS: Windows 7 x64.Worstation brand: Lenovo...
View ArticleManaged Software Delivery Policy question
I need a solution Hi,If I change the target list of a Software Managed Solution policy by deleting a filter and adding a new filter that is going to change my applied to count. What I am then...
View ArticleExecute Automation Policy from Server Job
I need a solution Can one execute an automation policy as a task in a server job?
View ArticleSoftware Deployment Issues
I need a solution Hello all. I've come across a puzzling issue within my Altiris 7.1 environment. Whenever I try to deploy software to my windows xp workstations across the enterprise, it will...
View ArticlePossible to have different Update Policy Per Group of Computers?
I need a solution Hello Everybody, Is it possible to have more than one Software Update Policy? I wanted to see if I could setup one that would be for most computers and have a second one that...
View ArticlePCAnywhere and old version
I need a solution Hi,I have a new laptop with Windows 7 and I installed PCAnywhere version 12.5.5.I need to control an older pc with 5.01 version but doesn't work.What is the version who works on...
View ArticleHow to get last patch for gss 2.5.1
I need a solution I have problems to clone several machines with windows xp. I get virtual partition error under winpe-512 client. If i use pc-dos all go fine. How i can get last patch and how to...
View ArticleSecond SNMP Community String
I need a solution Is there a way to add a second SNMP community string? Some of our network devices have one SNMP community string while many others are configure with the default of public.
View ArticleWise installation studio 9.02 product guid
I need a solution Hi there,I just wanted to ask if Wise installation studio is using some guids for products.. because when I was looking into HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall...
View ArticleWorkflow: Email with Line Chart
I need a solution We currently use monitor solution with Altiris. When alerts are triggered we use a workflow to pull some extra info on the affected machine and then have workflow email the owners of...
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Change the "Work Incident" link
I need a solution Hi everybody In a ticket window, when I click in Work Incident (Ação/Fechar chamado) I receive the address http://sdserv/SDIncidentManagement....I need to insert in this link my...
View ArticleRecommended Altiris 7.1 Consultant
I need a solution We are looking to hire an expert consultant to come in and look over are system and help us fix some issues.Can anyone recommend a very good company that we may contact?Thanks
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