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Different versions of PCAnywhere reported by Windows & ITMS 7.5 SP1 HF5
I need a solution The Symantec Management Agent reports back to ITMS 7.5 SP1 HF5 that I'm using PCA v12.6.8556:but Windows says the installed version is 12.5.4.8211:We have a PCA upgrade policy in...
View ArticleDeleted package still required
I need a solution Recent Adobe Acrobat X update for some reasons failed to install on some of the clients. Upon turning on logging and manually performing the update, noticed that the update is...
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Why computers in the new discovered subnet are under "Installed Agent"...
I need a solution Hi,I have a All-in-One Altiris Notification Server 7.5 (Virtual Machine) for PC inventory & software deployment with MSSQL database 2008 R2.I run a IP subnet discovery and some...
View ArticleGSS3.0 Thin Client support.
I need a solution Hello,We are using Altiris 6.9 SP5 build 574.We use Altiris for managing our Thin Clients from HP T5730 and T5740.The new Thin Clients from HP he T500 and T600 series are not...
View ArticleIT Management Suite 7.6 HF3 is now available
I do not need a solution (just sharing information) IT Management Suite 7.6 HF3 is available through SIM. The following features are introduced:Customization of email addresses, used for Software...
View ArticleMS15-078
I need a solution When will Symantec have MS15-078 in it's PMI? I was hoping it would be last night but it was not?Release notes: https://technet.microsoft.com/library/security/MS15-078
View ArticleHow to verify if patches have been deployed to certain computers?
I need a solution The situation is: We use Altiris 7.5 patches management to push Microsoft monthly patches. Now the company want to know if patches have been deployed to certain computers such as...
View ArticleHow to verify if patches have been deployed to certain computers?
I need a solution The situation is: We use Altiris 7.5 patches management to push Microsoft monthly patches. Now the company want to know if patches have been deployed to certain computers such as...
View ArticleAgent Cache Long Directory Tree Installation of MSI failed to install
I need a solution Hi All,I have a deployment of a Vodafone Mobile Connect Software, and it has been supplied as an MSI with external files, spanning into deep directory structure which installs fine...
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Problem with Templates\Theme Symantec Simple
I need a solution Hello, I'm in trouble with the "default theme symantec," when I open an incident it appears 'non-standard', as shown below:but when it is no theme, the incident of the opening form...
View ArticleServiceDesk and message listeners
I need a solution So I am led to believe dialogue components can have message listeners enabled on them which means you can send messages to the component to get it to do something, like accept some...
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Which some computers could not be found in "Network Computers" Report but...
I need a solution Hi,I have a All-in-One Altiris Notification Server 7.5 (Virtual Machine) for PC inventory & software deployment with MSSQL database 2008 R2.I would like to generate all...
View ArticleClose Ticket when Subtasks are completed
I need a solution Hi All,We use a template for createing new users which in turn has subtasks for setting up different accounts on different systems. I have already created a Rule that emails our...
View ArticlePatch doesn't support Adobe Acrobat Reader/Pro DC?
I need a solution Under the import patch data for windows, under Adobe, it was possible to select Adobe Acrobat Reader DC.In remediation center, the latest update isn't there (but it is avail for...
View ArticleGhost 3.0: Automation Partition on UEFI Computers Fixed?
I need a solution Hi,Just wondering if the automation partition not being compatible with UEFI hardware has been fixed in HF1 for Ghost 3.0? If not, what is the timeline for this? In our environment...
View ArticleOpening Workflow Project from Repository
I need a solution Hello,I am trying to open component libraries that my coworkers are building, but when I try to open it directly from the repository, it gives me an error. "No Changes Found," then...
View ArticleITMS 7.6 HF3 configuration failed during scratch install
I need a solution When performing a fresh install of DS or CMS, including HF3 on a standard Windows 2012 R2 VM in my demo environment, the installation fails with an "Unable to access Web Service...
View ArticleAfter DS 6.9 Installation no logon on SQL 2008 R2 Express Database possible
I need a solution Hello,in my Testing environment I have a ITMS 7.5 installed and I want to install DS6.9.After the installation is finished, I cannot open Deployment Console, also I cannot connect...
View ArticleITMS 7.6 HF3 configuration error during scratch install
I need a solution When performing a fresh install of DS or CMS, including HF3 on a standard Windows 2012 R2 VM in my demo environment, the installation fails with an "Unable to access Web Service...
View ArticleError importing software into Software Catalog
I need a solution I am using Symantec Management Console 7.6 and am trying to import a software package into the Software Catalog. I open the Software Catalog and click Import. For the package source...
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