Migration of Tickets from servicedesk 7.1.X to 7.5.X
I do not need a solution (just sharing information) Symantec have provided a SQL script to allow the migration of Closed tickets between 7.1.X and 7.5.x servicedesks. This is in the following Symwise...
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Altiris CMS 7.5 - Network Boot Services cannot display in altiris console
I need a solution Dear All,The OS is Windows Server 2012 and the Altiris CMS and Deployment solution is v7.5 with SP1There is an issue with the Preboot Configuration status interface. Symptom:...
View Articleunable to get data with LDAP generator
I need a solution I am attempting to get users from edir using the ldap connector in workflow.The ID I am using does have read access and when using ldap tools to view the tree I can see the users but...
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Workflow - Decision Table
I need a solution I am having an issue with my decision table that I can't seem to get past.I have verified the matchesrule's a few times now, and created a breakpoint to make sure the variables I am...
View ArticleAltiris Agent upgrade
I need a solution Hi have a situation that I am seeing in 2 separate environments, each on different versions but both experiencing the same problem in regards to the agent upgrade.Orignally on NS6,...
View Articleservicedesk email monitoring and creating tickets from messages
I need a solution We have email monitoring setup and it automatically creates tickets from a traditional email with a subject and body. We have a phone system that when the support team does not...
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[Asset] Cannot associate software resource with software product
I need a solution Hello everyone,I'm have SMP running Asset Management Solution and Inventory Solution only.I'm working with Software Licenses. One of the steps require me to associate a software...
View ArticleClean out all patches and start again
I need a solution Is it possible to purge all patches and start again from scratch! I have got way too many going back over 2 years. I have got lots of policies and to disable every one of them will...
View ArticleNo bootable device found
I need a solution Hello,I took an audit image from an Acer Travelmate b133 to deploy, and for some reason, when I deploy the image using a local connection, it shows "no bootable device found". I'm...
View ArticleALTIRIS_BOOTDISK points to wrong drive letter
I need a solution I'm troubleshooting an inherited WinPE 4 boot disk configuration created with DS 6.9 SP6 (6.9.9469.462) that has a custom batch file used to image machines either from our DS server...
View ArticleAltiris Agent Current Site Server
I need a solution Hi,I am looking for a way to programatically find out the following:1. An easy way to programatically get the closest Site Server .. I am guessing there is a registry key but I am...
View ArticleNo networking in Ghost Boot disk
I need a solution I am running an older version of Ghost Solution Suite and getting 19945 timeouts, so I downloaded the latest version 2.5 as a trial.I am running ghost server on server 2003 with...
View ArticleSoftware Portal always asks for credentials
I need a solution Hi guys, since today when a user opens Software Portal by right click to Symantec Management Agent it opens, but asks for credentials.When you type in credentials, it ask for it...
View ArticleAPSB14-27 for Flash Player AX/PI 16.0.0.235
I need a solution I obtained the flash player 16.0.0.235 through the APSB14-27 Bulletin. I am in a testing phase with four test computers, two of the tests have flash player ax/pi 12.0.0.3, the other...
View ArticleI Cant able to push symantec package from server to client
I need a solution HI , I Try to install symantec client packages from symantec manger .I got the below erroe while doing"the selected client packages is incompatible with one or more computers in the...
View ArticleWhy DHCP required for Deployment Solution
I need a solution HelloCan anyone provide me document which says why DHCP environment required for Deployment Solution and how much is the challenge we have to face if dont have DHCP Environment.
View ArticleUpdating SMP Database With Custom Workflow Components
I need a solution I have written a custom workflow that creates consumable and fixed catalog items. In this workflow I have numerous components I've written myself, and these components include the...
View ArticleIs there a way to choose the default button in a form?
I need a solution I dont see any options where I can choose which button is highlighted by default so that if I hit enter instead of use the mouse.
View ArticleSMC Periodically Inaccessible
I need a solution I've been running SMP 7.1 SP2 MP1.1 for quite awhile now with no problems but this month I noticed that the accessibility of my Symantec Management Console is going down/up...
View ArticleTask Agents unable to register with Task Server with Alternative Subject name
I need a solution I have an issue where clients are unable to register with a task server . The Server's host name is "Server123.domain.comThe SSL cert was issued as SMP75.domain.comOn initial...
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