I need a solution
ERROR while trying to install:There were errors during installation. The following product(s) failed during install (unless otherwise noted, components of these products that were installed before the error were rolled back):
Altiris Recovery Solution (7.1.3919)
In addition, the following install(s) were not run because of dependencies upon products that failed to install:
Altiris Recovery Solution Documentation (7.0.1023)
Altiris Recovery Solution Language Support (7.1.3919)
Error found at Alitiris Log Viewer:
Install failure while installing (Package: Recovery Solution x64) 7.1.3919 {a326661f-4e9c-4945-be6f-c7d99d633da9} http://www.solutionsam.com/solutions/7_1/recoverys... (in product Altiris Recovery Solution). Windows Installer API return code: 1603
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Date: 9/21/2013 1:31:07 AM, Tick Count: 7494584, Host Name: ALTNS, Size: 546 B
Process: SymantecInstallationManager (6808), Thread ID: 46, Module: SymantecInstallationManager.exe
Priority: 1, Source: Symantec.Installation.PerformInstall.InstallComponent
File: C:\ProgramData\Symantec\SMP\Logs\a.log