Hi. I have been trying to find a best solution for uninstalling Java. I have logged a support call with Symantec but they keep giving me the run around and not actually providing me with any solutions but keep asking me to send screen shots etc just to fob me off it seems. They keep saying we need to use the MSI package which we do not have as now you need to buy a license in order to get a MSI package.
We are using Altiris 7.6 and we can install the latest version of java fine but we having issues with uninstalling previous versions. We use the a package with the custom command and use an uninstall string depending on the version we are trying to uninstall. The issue is that we have numerous versions installed out there and the uninstall commands doesn't seem to be working correctly.
Sometimes it will uninstall the software and it will show the task as successful but you can still the software showing as installed on the installed software tab on the Computer object under manage\computers, I check the programs and features on the client to check and I can see that has been removed so i guess it is not cleaning the registry and still picking up tarces of it being installed. Sometimes it will fail straight away when trying to unistall and seems to be hit or miss if it works. I have to run a report monthly showing Java versions and I must keep upto date as possible only ebing a few releases apart.
I am fairly new to Altiris and learning as I go along but got the basics down and I can succesfully install and uninstall all other software, just Java we having issue with. I HATE JAVA!