Quantcast
Channel: Symantec Connect - Endpoint Management - Discussions
Viewing all articles
Browse latest Browse all 6689

Patch Management Reboot Deferral

$
0
0
I need a solution

Hi All

Recently many of my users have complained that they are recieving multiple restart prompts during our monthly patch release when there are several patches to install.  They reboot the computer when prompted, then state that they are prompted again and have to restart up to 2 more times, sometimes they state that the reboot referral of 24 hours we have set is not present, and they have to reboot immediately.

I checked our configuration and we have "Allow restart after installation: At end of software update cycle" selected, and we only have "allow user to defer = 1 days" set under notification settings.  Each of the patches is set to run ASAP, but we do not set the "Allow immediate restart if requried"

On our test computers, we always recieve the monthly patches in one cycle and we only get one reboot prompt, so we are unable to replicate the issue.

I assume that this problem is occuring because patches are not being downloaded and installed in a single cycle, why would that be the case?
I also notice that we have set "Reinstallation atempts ater task failure = 3, could this be the cause of multiple restart prompts?

Many Thanks


Viewing all articles
Browse latest Browse all 6689

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>