Error: A licensing error occurred: No Licenses exist for the Symantec Ghost Solution Suite (0x80000013)

We've purchased licenses for Ghost in the past, and we've just recently run out of licenses. After purchasing more licenses this error is displayed when trying to add the license file to the console. We're running Ghost 2.5 on Windows Server 2008 R2. I've seen an article for this error that says to reinstall Ghost, but I'd like to reserve that as a last resort.

I have tried:

• Removing the license file from C:\ (I actually can't find any license files stored anywhere.)
• Stopping/Starting ngserver.exe

Any suggestions are appreciated.

Thanks,
Adam