Hello,
I have found myself in the role of Altiris administrator/engineer, picking up the pieces after an Admin left several years ago. We currently use several products, scattered across multiple versions and I am trying to do a clean up before migrating CMS/AMS 7.1 to 7.6 and Start Fresh with ServiceDesk.
Our prodcution NS server is a version of 7.1, not sure which, whose DB is hosted on one of our last physical machines. We are also still using HelpDesk 6 in production, as the admin left right at the transition to 7, which was a total rewrite. I think the HelpDesk DB is on our main, production, SQL Server (2008 R2 hosted on Server 2008 SP2). While looking through our SQL server, I found a Symantec_CMDB entry and I am not sure who it belongs to. The admin had started a transition to CMS 7.0, and we fumbled around for a few years, even calling in some training/consulting to get us to 7.1, so I don't know if it's an old and unneeded artifact that I can trash, or is still being used somewhere.
I can log on to the servers hosting the production environments to check where they point to, but i'd like to make sure before deleting; we do have backups if a mistake is made. Is there some query I can run on the Symantec_CMDB to find what it belongs to?
