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ServiceDesk 7.6 Active Directory Sync Profile Error (bug?)

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I need a solution

Hello everyone,

I'm attempting to create a new Active Directory sync profile in SD 7.6, and am selecting OU sync.  Upon selecting the appropriate OUs, I click Next, and then this happens:

a b - adprofileerror.png

has anyone else using 7.6 experienced this issue?

Can anyone from Symantec assist me with working around the problem?

Thanks!


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