Hi Everyone,
My colleague and I are working on creating software packages and we have come across an interesting issue. I've seen it before but thought the reason was that the path was too long but this recent intall proves that theory wrong. We are trying to do a software push for Word Perfect 12. The install files are setup and if I manually run the install command from my test devices everything seems to go through perfectly. The issue is when I run the deployment from Altiris. It seems like it copies the data to the cache folder (C:\Program Files\Altiris\Altiris Agent\SoftwareManagement\Software Delivery\{guid}\cache) but two files have been renamed from "CYRILLIC.map" and "GREEK.map" to "CYRILLIC.aexns_map" and "GREEK.aexns_map" as well as at least one file is missing.
I can rename those 2 files manually and it works but that's not really practical. The one file I know is missing is OD01.dta. All 3 files happen to be in the same sub-folder. The last time I saw what I thought were missing files (might have been renamed) was with an AutoCAD 2015 install I was trying to create. Has anyone seen this or know how to get this fixed? I'm not sure why the software package would make these changes unfortunately.
Thanks
Ryan Robar