Hi,
We have recently upgraded our Deployment Solution to Version 6.9 SP6.
2300 client machines..all Windows 7 SP1
Agent: 6.9.(Build 648)
A lot of our Dagent clients (Windows 7 SP1) are disconnecting after a couple of hours.
Restarting the Altiris Deployment Agent service, unticking Enctrypted sessions and unticking "Refresh connection" after x hours have had no effect.
The log files on the disconnecting clients are returning the same error:
[04/02/2015 10:56:43.082 3536 2] DsAgent.cpp:968 CDSAgent::Shutdown() - DAgent is shutting down.
[04/02/2015 10:56:43.083 3536 2] DsAgent.cpp:978 - Enter Critical Section
[04/02/2015 10:56:43.083 3536 2] DsAgent.cpp:981 - Inside Critical Section
[04/02/2015 10:56:43.084 3536 2] DsAgent.cpp:990 - Calling ipc->CancelBlockingCall
[04/02/2015 10:56:43.094 3536 2] DsAgent.cpp:998 CDSAgent::Shutdown() - Resetting DAgent Service Event.
[04/02/2015 10:56:43.094 3536 2] DsAgent.cpp:1003 CDSAgent::Shutdown() - Setting Check DAgent Service Event.
[04/02/2015 10:56:43.113 4324 2] DsAgent.cpp:244 CDSAgent::WaitForClose() - Signaling the dispatch thread
[04/02/2015 10:56:43.132 4324 2] DsAgent.cpp:248 CDSAgent::WaitForClose() - Waiting for Dispatch thread to exit
[04/02/2015 10:56:43.134 4324 2] DsAgent.cpp:252 CDSAgent::WaitForClose()) - Signaling the Output thread
[04/02/2015 10:56:43.134 4324 2] DsAgent.cpp:255 CDSAgent::WaitForClose() - Waiting for Output thread to exit
[04/02/2015 10:56:43.146 4324 2] DsAgent.cpp:258 CDSAgent::WaitForClose()) - Signaling the Initial Connect thread
[04/02/2015 10:56:43.147 4324 2] DsAgent.cpp:261 CDSAgent::WaitForClose() - Waiting for Initial Connect thread to exit
[04/02/2015 10:56:43.147 4540 2] UiInitialConnectThread.cpp:76 - Reading initial connect packet.
[04/02/2015 10:56:43.148 4540 2] UiInitialConnectThread.cpp:145 - CUiInitialConnect::ReadConnectPacket.
[04/02/2015 10:56:43.172 4540 0] UiInitialConnectThread.cpp:97 - CUIError error, CUiInitialConnect::ReadConnectPacket() - Shutting down. - 0
[04/02/2015 10:56:43.173 4540 0] UiInitialConnectThread.cpp:138 - CUiInitialConnect::Run RETURNING...
[04/02/2015 10:56:43.174 4324 2] DsAgent.cpp:264 CDSAgent::WaitForClose()) - Signaling and waiting on the UI Listener thread
[04/02/2015 10:56:43.177 1032 2] UiPipeListenerThread.cpp:176 - CUiPipeListener::Run leaving.
[04/02/2015 10:56:43.177 4324 2] DsAgent.cpp:267 CDSAgent::WaitForClose()) - Signaling the WlogEvent thread
[04/02/2015 10:56:43.178 4324 2] DsAgent.cpp:270 CDSAgent::WaitForClose() - Waiting for WLogEvent thread to exit
[04/02/2015 10:56:43.287 4548 0] apps\dsagent\agent\LogEventThread.cpp:57 - CLogEventThread::Run CLogEventError
Thrown from apps\dsagent\agent\LogEventThread.cpp:113 -message = CLogEventThread::ReadLogEvent() - Shutting down.
SystemError Value = 0x00000000
[04/02/2015 10:56:43.289 4324 2] DsAgent.cpp:273 CDSAgent::WaitForClose() - All threads exited, exiting application
[04/02/2015 10:56:43.322 4324 2] DsAgent.cpp:287 CDSAgent::Destroy()
[04/02/2015 10:56:43.323 4324 2] DsAgent.cpp:293 CDSAgent::Destroy() - Closing socket connection
[04/02/2015 10:56:43.324 4324 2] DsAgent.cpp:304 About to serialize data
[04/02/2015 10:56:43.329 4324 0] DsAgent.cpp:488 About to serialize objects
[04/02/2015 10:56:43.336 4324 2] DsAgent.cpp:307 Deleting queues
[04/02/2015 10:56:43.338 4324 2] DsAgent.cpp:898 CDSAgent::NewMessage()
[04/02/2015 10:56:43.338 4324 2] DsAgent.cpp:803 InvokeHandler called - Internal=MemoryConsumptionOverLimit
[04/02/2015 10:56:43.339 4324 2] TbxDispatch.cpp:40 - Attempting to load default.dll
[04/02/2015 10:56:43.402 3536 0] main.cpp:786 - Leaving Main()
[04/02/2015 10:56:43.403 3536 0] main.cpp:787 - =============================================================
Has anyone an idea what could be causing this?
It is really frustrating.
Thanks..
Regards..