I'm redoing my reference image using a VM and looking for some more best practice advice, specifically what's the best way to get PCAnywhere on your client machines?
In the past, we put the PCAnywhere agent on our base image - which began to be a pain once the agent was updated with cert based communications. It required me to do the "Preparing PCAnywhere or pcAnywhere Solution Client for Imaging" procedure every time I rebuilt my base image (which isn't all that often, but it is more of a pain than it should be).
The prepare for image capture task should took care of this manual decryption step, but as far as I know, this never happened. I never see others complaining about this manual process on Connect, which makes me wonder if others are doing it better another way.
Is it best practice or recommended to leave the client off the base image and instead rely on the agent setting to install on all computers that don't have it? I've seen quirks when agents are installing during the imaging process causes the whole Symantec agent to seemingly restart, which causes image task failures, which I don't want. I also generally would feel more comfortable if it was part of the image going out the door so I know it's there to start for every machine.
Would appreciate any advice, and thanks!