I need a solution
Ok so I'm a beginner with workflow and have been reading the user guide and watching the available videos that I can find, but I'm still having trouble with this. I need to change the data in the Impact Field, the Urgency Field, and if the change type is an emergency I need it to go directly to our IT director and skip all the approval steps to be approved. I also dont need the Cost Details option, but if that can't be taken out it's no big deal. I've build some very basic project workflows using templates, but my group really wants this one to be modified. Any help would be greatly appreciated.