I am running 7.5 HF6 and have a copy file task that fails on random PCs. I haven't been able to find exactly what it is that is causing the issue. I have tried uninstalling and reinstalling the SMA and the plug-ins but still have the issue. Here is what I am seeing in the logs when the copy file fails:
<event date='11/05/2014 16:54:56.5320000 -06:00' severity='1' hostName='XXXXXXXXXX' source='CAtrsException' module='client task agent.dll' process='AeXNSAgent.exe' pid='3132' thread='5360' tickCount='479469'>
<![CDATA[CClientTaskInstance::Execute(): CAtrsException exception, error = "Unable to find class ID", OS error = 2147746291, at line 69
re-throw at CAtrsComPtr::CoCreateInstance
re-throw at CAtrsComPtr::CoCreateInstance(BSTR)
re-throw at CClientTaskInstanceWin32::_CreateTaskHandler
re-throw at CClientTaskInstanceBase::_CreateTaskHandler
re-throw at CClientTaskInstanceBase::_Execute]]>
</event>
<event date='11/05/2014 16:54:56.5330000 -06:00' severity='4' hostName='XXXXXXXXXX' source='CDeliveryPolicy::OnTaskFinished' module='smfagent.dll' process='AeXNSAgent.exe' pid='3132' thread='5360' tickCount='479469'>
<![CDATA[Task completed. Success:false. InProgress:false, Name:Verint - Copy PROD shortcut to desktop, instance:a7104a26-eb5a-49dd-91fa-9747dadb6e72]]>
</event>
<event date='11/05/2014 16:54:56.7550000 -06:00' severity='1' hostName='XXXXXXXXX' source='CAtrsException' module='client task agent.dll' process='AeXNSAgent.exe' pid='3132' thread='5360' tickCount='479703'>
<![CDATA[CTaskExecutionEngineBase::_onExecuteTask(): CAtrsException exception, error = "Failed to execute task", OS error = 2147746291, at line 387
re-throw at CTaskExecutionEngineBase::_onExecuteTask
re-throw at CTaskExecutionEngineBase::_onExecuteTask
re-throw at CTaskExecutionEngineBase::_onExecuteTask]]>
</event>
Any ideas? It only seems to happen on random machines at this point.