Quantcast
Channel: Symantec Connect - Endpoint Management - Discussions
Viewing all articles
Browse latest Browse all 6689

Unexpected error while retrieving status information. See log for more details. in SMP 7.5 and SMP 7.1 DataConnector

$
0
0
I need a solution

Dear All,

When I open a previously-used Import/Export Rule, I am getting "Unexpected error while retrieving status information. See log for more details."

Strangely, the process runs OK and I see nothing wrong at all.

When I look into the Log Viewer, I see an event with the same name and the log shows something like:

Exception logged from:

 at Altiris.Diagnostics.Logging.EventLog.ReportException ...

 at Altiris.NS.Logging.EventLog.ReportException ...

 at Altiris.Connector.Tasks.Controls.ItemTaskStatusCtrl.RefreshStatusMessage()

 at Altiris.Connector.Web.ImportExportRule.Page_Load ...

 ...

( Extra Details: Type=System.NullReferenceException Src=Altiris.TaskManagement )

I think that there is nothing wrong and the Rules seem to work OK, but this is making me wonder if there is something wrong.

Does anyone know the answer?

Kindest regards,

QuietLeni


Viewing all articles
Browse latest Browse all 6689

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>