Hello,
We have been asked to start with the implementation of RTSM 7.5. To start this, we have started research on the user / admin guides, how to videos, etc. However, all of the information that we have got is more and more confusing us and is becoming a mixture of everything. So far, we have found below information:
1. We have to enable AMT in Connection profiles which is available under Monitoring and Alerting folder in All Settings. However, to enable this we need to have Management Presence Server credentials and certificate information. What are these and why do we need these is not found in any of the document we have come across so far.
http://www.symantec.com/business/support/index?pag...
2. Starting 7.5 OOB is clubbed in SMP. However, customers can get Intel Remote Configuration Server (RCS) component directly from Intel. We found this from below Symantec Article. However, it does not have any information of what exactly are we looking for here and why?
3. Upon investigating further we found that RCS is a complete Intel thing and requires Management Presence Server (MPS) to be installed and configured.
4. Our further research failed to find any information on
How would we install configure MPS and / or RCS?
How to configure these?
Are both of them needed?
How to we integrate this to Altiris?
Is RTSM all about only those 8-10 tasks listed in Real Time System Manager Console and Real Time System Management Infrastructure folders in Tasks tab?
With this, we are unable to understand where to start from? What should be our process of installation and configuration?
Any guidance, leads, references would be great.
Thanks
Snm1502