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How to fix remote reports in a hierarchy are giving 404 errors in SMP 7.x

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I need a solution

Dear All,

I have a hierarchy with three servers and when I execute reports from the parent to either of the children (or back), I get 404 errors.

I think that I know the reason for this, as the URL for the remote server is http://server.fqdn.com/ReportEtc and I am accessing the originating server using http://servername/. If it restructure the report on the originating server to use the http://servername/ structure in IE, then the report works. the sorts of reports are hierarchy ones and global reports that then go to the Child Servers or vice versa.

This was happening on the system when it was SMP 7.1 SP2 MP1 and it is now happening in SMP 7.5.

How can I fix this? What configuration do I need to do to make it work, please?

Kindest regards,

 

QuietLeni


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