SEP 12.1.4 Client not installing even after removing the previous version by clean wipe tool. It creating symantec folder in program files. Then it completes the installation. Please find the SEP install log below.
Can some one give a solution for this.
=== Verbose logging started: 9/18/2014 18:18:30 Build type: SHIP UNICODE 3.01.4001.3311 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (14:50) [18:18:30:210]: Resetting cached policy values
MSI (c) (14:50) [18:18:30:210]: Machine policy value 'Debug' is 0
MSI (c) (14:50) [18:18:30:210]: ******* RunEngine:
******* Product: C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi
******* Action:
******* CommandLine: **********
MSI (c) (14:50) [18:18:30:210]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (14:50) [18:18:30:210]: Grabbed execution mutex.
MSI (c) (14:50) [18:18:30:210]: Cloaking enabled.
MSI (c) (14:50) [18:18:30:210]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (14:50) [18:18:30:226]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (34:1C) [18:18:30:226]: Grabbed execution mutex.
MSI (s) (34:F4) [18:18:30:226]: Resetting cached policy values
MSI (s) (34:F4) [18:18:30:226]: Machine policy value 'Debug' is 0
MSI (s) (34:F4) [18:18:30:226]: ******* RunEngine:
******* Product: C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi
******* Action:
******* CommandLine: **********
MSI (s) (34:F4) [18:18:30:241]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (34:F4) [18:18:30:241]: File will have security applied from OpCode.
MSI (s) (34:F4) [18:18:30:476]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi' against software restriction policy
MSI (s) (34:F4) [18:18:30:476]: SOFTWARE RESTRICTION POLICY: C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi has a digital signature
MSI (s) (34:F4) [18:18:30:616]: SOFTWARE RESTRICTION POLICY: C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (34:F4) [18:18:30:616]: End dialog not enabled
MSI (s) (34:F4) [18:18:30:616]: Original package ==> C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi
MSI (s) (34:F4) [18:18:30:616]: Package we're running from ==> C:\WINDOWS\Installer\1253eb.msi
MSI (s) (34:F4) [18:18:30:710]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A84E6630-FE81-4D1F-BBA0-4BFBCC1D9493}'.
MSI (s) (34:F4) [18:18:30:710]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (34:F4) [18:18:30:960]: MSCOREE not loaded loading copy from system32
MSI (s) (34:F4) [18:18:31:241]: Machine policy value 'TransformsSecure' is 0
MSI (s) (34:F4) [18:18:31:241]: User policy value 'TransformsAtSource' is 0
MSI (s) (34:F4) [18:18:31:241]: Machine policy value 'DisablePatch' is 0
MSI (s) (34:F4) [18:18:31:241]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (34:F4) [18:18:31:241]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (34:F4) [18:18:31:241]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (34:F4) [18:18:31:241]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A84E6630-FE81-4D1F-BBA0-4BFBCC1D9493}'.
MSI (s) (34:F4) [18:18:31:241]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (34:F4) [18:18:31:241]: Transforms are not secure.
MSI (s) (34:F4) [18:18:31:241]: Command Line: REBOOT=ReallySuppress SRCLICFILE=EE CURRENTDIRECTORY=C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English CLIENTUILEVEL=2 CLIENTPROCESSID=3604
MSI (s) (34:F4) [18:18:31:241]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{F9CBC479-EF32-49F2-82E6-F7843B4E18F1}'.
MSI (s) (34:F4) [18:18:31:241]: Product Code passed to Engine.Initialize: ''
MSI (s) (34:F4) [18:18:31:241]: Product Code from property table before transforms: '{A84E6630-FE81-4D1F-BBA0-4BFBCC1D9493}'
MSI (s) (34:F4) [18:18:31:241]: Product Code from property table after transforms: '{A84E6630-FE81-4D1F-BBA0-4BFBCC1D9493}'
MSI (s) (34:F4) [18:18:31:241]: Product not registered: beginning first-time install
MSI (s) (34:F4) [18:18:31:241]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (34:F4) [18:18:31:241]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (34:F4) [18:18:31:241]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (34:F4) [18:18:31:241]: Adding new sources is allowed.
MSI (s) (34:F4) [18:18:31:241]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (34:F4) [18:18:31:241]: Package name extracted from package path: 'Sep.msi'
MSI (s) (34:F4) [18:18:31:241]: Package to be registered: 'Sep.msi'
MSI (s) (34:F4) [18:18:31:241]: Note: 1: 2729
MSI (s) (34:F4) [18:18:31:273]: Note: 1: 2729
MSI (s) (34:F4) [18:18:31:273]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (34:F4) [18:18:31:273]: Machine policy value 'DisableMsi' is 0
MSI (s) (34:F4) [18:18:31:273]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (34:F4) [18:18:31:273]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (34:F4) [18:18:31:273]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (34:F4) [18:18:31:273]: Running product '{A84E6630-FE81-4D1F-BBA0-4BFBCC1D9493}' with elevated privileges: Product is assigned.
MSI (s) (34:F4) [18:18:31:273]: PROPERTY CHANGE: Adding SRCLICFILE property. Its value is 'EE'.
MSI (s) (34:F4) [18:18:31:273]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English'.
MSI (s) (34:F4) [18:18:31:273]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'.
MSI (s) (34:F4) [18:18:31:273]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3604'.
MSI (s) (34:F4) [18:18:31:273]: TRANSFORMS property is now:
MSI (s) (34:F4) [18:18:31:273]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (34:F4) [18:18:31:273]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Application Data
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Favorites
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\NetHood
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\My Documents
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\PrintHood
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Recent
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\SendTo
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Templates
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Local Settings\Application Data
MSI (s) (34:F4) [18:18:31:288]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\My Documents\My Pictures
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Start Menu\Programs\Administrative Tools
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Start Menu\Programs\Startup
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Start Menu\Programs
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Start Menu
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Desktop
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
MSI (s) (34:F4) [18:18:31:351]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (34:F4) [18:18:31:351]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (34:F4) [18:18:31:366]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Support'.
MSI (s) (34:F4) [18:18:31:366]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Ajuba'.
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\1253eb.msi'.
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi'.
MSI (s) (34:F4) [18:18:31:366]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (34:F4) [18:18:31:366]: Machine policy value 'DisableRollback' is 0
MSI (s) (34:F4) [18:18:31:366]: User policy value 'DisableRollback' is 0
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'.
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding MsiUIHideCancel property. Its value is '1'.
=== Logging started: 9/18/2014 18:18:31 ===
MSI (s) (34:F4) [18:18:31:366]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (34:F4) [18:18:31:366]: Doing action: INSTALL
MSI (s) (34:F4) [18:18:31:382]: Running ExecuteSequence
MSI (s) (34:F4) [18:18:31:382]: Doing action: FindRelatedProducts
Action start 18:18:31: INSTALL.
Action start 18:18:31: FindRelatedProducts.
MSI (s) (34:F4) [18:18:31:382]: Skipping action: DowngradeError (condition is false)
MSI (s) (34:F4) [18:18:31:382]: Skipping action: LegacyNortonError (condition is false)
MSI (s) (34:F4) [18:18:31:382]: Skipping action: LegacySymError (condition is false)
MSI (s) (34:F4) [18:18:31:382]: Doing action: DriverCheck
Action ended 18:18:31: FindRelatedProducts. Return value 1.
MSI (s) (34:E4) [18:18:31:382]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI168.tmp, Entrypoint: DriverCheck
MSI (s) (34:2C) [18:18:31:382]: Generating random cookie.
MSI (s) (34:2C) [18:18:31:398]: Created Custom Action Server with PID 444 (0x1BC).
MSI (s) (34:D4) [18:18:31:429]: Running as a service.
MSI (s) (34:88) [18:18:31:429]: Hello, I'm your 32bit Impersonated custom action server.
Action start 18:18:31: DriverCheck.
DriverCheck SymEvent did not open. Trying accessing via CreateFile
DriverCheck SymEvent did not open (probably doesn't exist -- this is fine) with: 2
DriverCheck SymTDI did not open. Trying accessing via CreateFile
DriverCheck SymTDI did not open (probably doesn't exist -- this is fine) with: 2
DriverCheck WPS did not open. Trying accessing via CreateFile
DriverCheck WPS did not open (probably doesn't exist -- this is fine) with: 2
MSI (s) (34:F4) [18:18:31:460]: Doing action: SetMigrateProperty
Action ended 18:18:31: DriverCheck. Return value 1.
MSI (s) (34:E8) [18:18:31:460]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI169.tmp, Entrypoint: SetMigrateProperty
Action start 18:18:31: SetMigrateProperty.
MSI (s) (34:F4) [18:18:31:523]: Skipping action: SetIdcMultistageProperty (condition is false)
MSI (s) (34:F4) [18:18:31:523]: Skipping action: SetSNACMigratePropertyAmberPlus (condition is false)
MSI (s) (34:F4) [18:18:31:523]: Skipping action: SetSNACMigratePropertyOlder (condition is false)
MSI (s) (34:F4) [18:18:31:523]: Skipping action: SetSNACMigratePropertyPreAmber (condition is false)
MSI (s) (34:F4) [18:18:31:523]: Doing action: VerifyBFERunning
Action ended 18:18:31: SetMigrateProperty. Return value 1.
MSI (s) (34:58) [18:18:31:538]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI16A.tmp, Entrypoint: VerifyBFERunning
Action start 18:18:31: VerifyBFERunning.
InstallUtils::CServiceUtil::isServiceRunningChecking status of service: BFE
InstallUtils::CServiceUtil::isServiceRunningService BFE does not exist.
MSI (s) (34:F4) [18:18:31:570]: Doing action: LocateSourceDir
Action ended 18:18:31: VerifyBFERunning. Return value 1.
MSI (s) (34:A4) [18:18:31:570]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI16B.tmp, Entrypoint: LocateSourceDir
Action start 18:18:31: LocateSourceDir.
preclientca: SourceDir=
MSI (s) (34!8C) [18:18:31:648]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\'.
preclientca: OriginalDatabase=C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi
MSI (s) (34:F4) [18:18:31:648]: Doing action: AppSearch
Action ended 18:18:31: LocateSourceDir. Return value 1.
Action start 18:18:31: AppSearch.
MSI (s) (34:F4) [18:18:31:648]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:648]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:648]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
MSI (s) (34:F4) [18:18:31:648]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:648]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:648]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:648]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection 3: 2
MSI (s) (34:F4) [18:18:31:648]: PROPERTY CHANGE: Adding OS_SUPPORTS_UI property. Its value is 'C:\WINDOWS\explorer.exe'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\WINDOWS\system32\shdocvw.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SPMXMLFOUND property. Its value is 'C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\SyLink.xml'.
MSI (s) (34:F4) [18:18:31:679]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\Common 3: 2
MSI (s) (34:F4) [18:18:31:679]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC 3: 2
MSI (s) (34:F4) [18:18:31:679]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\VolatileInstallData 3: 2
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding UNINSTALLREBOOTREQUIRED property. Its value is '1'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_PATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_INTERACTIVEUIPATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_CONFIGUIPATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_IDENTITYPATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_PATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_INTERACTIVEUIPATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_CONFIGUIPATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:679]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_IDENTITYPATH property. Its value is 'C:\WINDOWS\System32\rastls.dll'.
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1324 2: Data\Config 3: 1
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1324 2: Data\Config 3: 1
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1324 2: Data\Config 3: 1
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1324 2: Data\Config 3: 1
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WinFLP\Optional Components 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_CLASSES_ROOT\AppID\{A79DB36D-6218-48e6-9EC9-DCBA9A39BF0F} 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\TSE 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\EXCHNG32.EXE 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\notes.exe 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Norton AntiVirus Corporate Edition 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7} 3: 2
MSI (s) (34:F4) [18:18:31:695]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SymBPL\{D270A25E-8BB6-4895-8517-89B898969BBF} 3: 2
MSI (s) (34:F4) [18:18:31:710]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps 3: 2
MSI (s) (34:F4) [18:18:31:710]: Note: 1: 1325 2: sysferThunk.dll
MSI (s) (34:F4) [18:18:31:710]: PROPERTY CHANGE: Adding FOUNDSEPSLF property. Its value is 'C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\sep.slf'.
MSI (s) (34:F4) [18:18:31:710]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Teefer2 3: 2
MSI (s) (34:F4) [18:18:31:710]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\{974A0163-23BB-4C9D-A3C2-611667F7A450}\Install 3: 2
MSI (s) (34:F4) [18:18:31:710]: PROPERTY CHANGE: Adding SHDOCVW property. Its value is 'C:\WINDOWS\system32\shdocvw.dll'.
MSI (s) (34:F4) [18:18:31:710]: Doing action: checkInstallBlocksIE
Action ended 18:18:31: AppSearch. Return value 1.
MSI (s) (34:9C) [18:18:31:726]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI16C.tmp, Entrypoint: checkInstallBlocksIE
MSI (s) (34!B0) [18:18:31:929]: PROPERTY CHANGE: Adding IdcXmlPath property. Its value is 'C:\WINDOWS\Temp\idc.xml'.
Action start 18:18:31: checkInstallBlocksIE.
IDCCA: CMsiUtil::isActionScheduled: Unable to fetch view (Result: 259)
MSI (s) (34:F4) [18:18:32:054]: Doing action: CommunicateLaunchConditions
Action ended 18:18:32: checkInstallBlocksIE. Return value 1.
MSI (s) (34:28) [18:18:32:070]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI16D.tmp, Entrypoint: CommunicateLaunchConditions
Action start 18:18:32: CommunicateLaunchConditions.
Communicate LC: NOT VersionNT64=1
Communicate LC: NOT Version9X=1
Communicate LC: VersionNT > 500=1
Communicate LC: NOT WINDOWSFUNDAMENTALS=1
Communicate LC: (NOT MIGRATIONPENDINGREBOOT) OR SISFAILED=1
Communicate LC: (NOT UNINSTALLREBOOTREQUIRED) OR Installed=0
Communicate LC: Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.
Communicate LC: calling communicate state with the following arguments:
Communicate LC: Prodversion = 12.1.4013.4013
Communicate LC: PathToSylink = C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\
Communicate LC: Oldversion =
Communicate LC: ReasonStr = Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.
Communicate LC: StatusCode = 302469124
MSI (s) (34:F4) [18:19:37:070]: Skipping action: IsAdmin (condition is false)
MSI (s) (34:F4) [18:19:37:070]: Doing action: preLaunchCond
Action ended 18:19:37: CommunicateLaunchConditions. Return value 1.
MSI (s) (34:B4) [18:19:37:086]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI16E.tmp, Entrypoint: preLaunchCond
Action start 18:19:37: preLaunchCond.
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
IDCCA: preLaunchCond - Launch condition `4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.` with condition `(NOT UNINSTALLREBOOTREQUIRED) OR Installed` failed
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:195]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:211]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:211]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:211]: Note: 1: 2731 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:211]: Note: 1: 2732 2: 0
Unable to determine feature state: 1606
MSI (s) (34!F4) [18:19:37:211]: Note: 1: 2732 2: 0
IDCCA: Unable to get target path (Result: 267)
IDCCA: Unable to get target path (Result: 267)
IDCCA: Machine ID: db431a3b8bde9cddf949c775a1d655c5bcf5b5c2
IDCCA: HttpQueryInfo: 200 OK Error: 0
IDCCA: SETI::CUploadFile::logout200 OK
MSI (s) (34:F4) [18:19:41:664]: Doing action: LaunchConditions
Action ended 18:19:41: preLaunchCond. Return value 1.
Action start 18:19:41: LaunchConditions.
MSI (s) (34:F4) [18:19:55:695]: Product: Symantec Endpoint Protection -- 4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.
MSI (c) (14:10) [18:19:41:664]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.
Action ended 18:19:55: LaunchConditions. Return value 3.
Action ended 18:19:55: INSTALL. Return value 3.
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Property(S): OS_SUPPORTS_UI = C:\WINDOWS\explorer.exe
Property(S): IE6FOUND = C:\WINDOWS\system32\shdocvw.dll
Property(S): SPMXMLFOUND = C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\SyLink.xml
Property(S): UNINSTALLREBOOTREQUIRED = 1
Property(S): SYMRASMAN_REG13_PATH = C:\WINDOWS\System32\rastls.dll
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Property(S): SYMRASMAN_REG13_CONFIGUIPATH = C:\WINDOWS\System32\rastls.dll
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Property(S): SYMRASMAN_REG25_PATH = C:\WINDOWS\System32\rastls.dll
Property(S): SYMRASMAN_REG25_INTERACTIVEUIPATH = C:\WINDOWS\System32\rastls.dll
Property(S): SYMRASMAN_REG25_CONFIGUIPATH = C:\WINDOWS\System32\rastls.dll
Property(S): SYMRASMAN_REG25_IDENTITYPATH = C:\WINDOWS\System32\rastls.dll
Property(S): FOUNDSEPSLF = C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\sep.slf
Property(S): SHDOCVW = C:\WINDOWS\system32\shdocvw.dll
Property(S): ProductName = Symantec Endpoint Protection
Property(S): ProductDisplayName = Symantec Endpoint Protection
Property(S): ProductVersion = 12.1.4013.4013
Property(S): OPTOUTREPSUBMISSION = 0
Property(S): ENABLEAUTOPROTECT = 1
Property(S): DISABLEDEFENDER = 1
Property(S): RUNLIVEUPDATE = 1
Property(S): IDCENABLE = 1
Property(S): Managed_Client_Type = Unmanaged
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): SBE_Feature_Set = Typical
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Change
Property(S): RestartManagerOption = CloseRestart
Property(S): SMSName = SepMasterService
Property(S): SMSDescription = Symantec Endpoint Protection
Property(S): InUISequence = 0
Property(S): REBOOT = ReallySuppress
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): SourceDir = C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
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Property(S): Manufacturer = Symantec Corporation
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Property(S): ALLUSERS = 1
Property(S): APPTYPE = 105
Property(S): LUMoniker = {6F678702-6A34-479b-9166-2C2EA45C68E4}
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Property(S): INSTALLLEVEL = 100
Property(S): MSIENFORCEUPGRADECOMPONENTRULES = 1
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Property(S): MAXMIGRATIONDELAY = 60
Property(S): MIGRATIONDELAY = 30
Property(S): MsiLogging = voicewarmupx
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): SMSLongDescription = Provides malware and threat protection for Symantec Endpoint Protection
Property(S): SymMigrationRebootMessage = To provide complete protection, Symantec Endpoint Protection requires this computer to restart.
Property(S): SymRebootAtEndMessage = To provide complete protection, Symantec Endpoint Protection requires this computer to restart.
Property(S): InstallCompleteMessage = The installation has completed successfully
Property(S): ShowServiceProgressMessage = Executing install script via service
Property(S): ShowServiceProgress_RBMessage = Executing rollback script via service
Property(S): SiloGUID = {974A0163-23BB-4C9D-A3C2-611667F7A450}
Property(S): SILO_REGHIVE = SOFTWARE\Symantec\Symantec Endpoint Protection
Property(S): HIGHCONTRAST = 0
Property(S): SYM_MAJOR_UPGRADE = 0
Property(S): SEPLicprop = SB
Property(S): SEPLicpropReg = sepsb
Property(S): SYMLICENSETYPE = 0
Property(S): SYMLICENSETYPESTRING = sepe
Property(S): MIGLICENSETYPE = 0
Property(S): LOADEDDRIVERSFOUND = 0
Property(S): RESOLVEFEATURES = 0
Property(S): InstallingToReparse = 0
Property(S): SYMCOMPRESSFOLDERS = 1
Property(S): VMWAREDETECTED = 0
Property(S): ValidInstallDir = 0
Property(S): CACHEINSTALL = 1
Property(S): MIGRATESETTINGS = 1
Property(S): CMC_PRODUCT_BUILD = #4013
Property(S): CMC_PRODUCT_VERSION = 12.1
Property(S): CACHE_INSTALLER = 1
Property(S): ADDSTARTMENUICON = 1
Property(S): ErrorDialog = SetupError
Property(S): ApplicationUsers = AllUsers
Property(S): DefaultUIFont = Tahoma8
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
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Property(S): WSCCONTROL = 0
Property(S): LibSnac86 = 1
Property(S): Lang = 1033
Property(S): LiveUpdateVars = 1
Property(S): SecureCustomProperties = ADDLOCAL;ADDSTARTMENUICON;AMBERPLUSFOUND;AMBERSNACPLUSFOUND;APPDATAINSTALL;APPDATAINSTALLLOGS;APPDATAINSTALLSCRIPTS;APPLOGS;APTEMP;AVLOGS;BADPATTS;CACHE_INSTALLER;CACHED_INSTALLS;CACHEINSTALL;CMC_PRODUCT_BUILD;CMC_PRODUCT_VERSION;COMPANYNAME;CONFIGDIR;CONTENTCACHE;CONTENTMIGRATION;DB;DECTEMP;DEFENDERFOUND;DISABLEDEFENDER;ENABLEAUTOPROTECT;EXCHANGEFOUND;FEATURESTATEDIR;FOREFRONTTMGFOUND;FOUNDBROWSERPROTECTIONLITE;FOUNDLIVEUPDTHST;FOUNDSEPSLF;FOUNDSETTINGSHOSTSLIVEUPDATE;FOUNDSNACSLF;HELP;HITYPE;I2_LDVP.VDB;IDCDATALOC;IDCDATASERVER;IDCDEPLOYMENT;IDCENABLE;IDCEXTRAINFO;IE6FOUND;INSTALLEDPRODUCTTYPE;INSTALLSCRIPTS;INSTALLSYMELAM;JAGUARSNACPLUSFOUND;LANG1033;LEGACYCOHCLIENTFOUND;LEGACYCOHFOUND;LEGACYNCO2FOUND;LEGACYNCOFOUND;LEGACYSEA_NM;LEGACYSEA_NM1;LEGACYSEA_NM2;LOADEDDRIVERSFOUND;LOCATIONSENSOR;MAXMIGRATIONDELAY;MIGLICENSETYPE;MIGRATESETTINGS;MIGRATIONDELAY;MIGRATIONPENDINGREBOOT;MSIRESTARTMANAGERCONTROL;NAV2003FOUND;NAVCORP8X;NAVSERVER8X;NEWERFOUND;NEWERSNACFOUND;NIS2003FOUND;NIS2004FOUND;NORTON360FOUND;NORTON360V2FOUND;NORTONAV;NORTONAVPRO;NORTONFOUND;NOTESFOUND;NSW2007_2008FOUND;OLDAPPDATADIR;OLDERFOUND;OLDPRODUCTVERSION;OLDSILOFOUND;OPTOUTREPSUBMISSION;OS_SUPPORTS_UI;OUTLOOKFOUND;PENDINGMODULEREMOVAL;PERSISTEDDATA;PREAMBERFOUND;PREAMBERSNACFOUND;PREHAMLETFOUND;PRODUCTINSTALLDIR;PRODUCTINSTALLDIRINSETAID;QUARANTINE;REINSTALL;REMOVE;RES;RESOLVEFEATURES;REVERSEDNS;ROOTDRIVE;RUNLIVEUPDATE;SAV9XFOUND;SAVCLIENT8XFOUND;SAVCORP7XFOUND;SAVFOUND;SAVMIGINSTDIR;SAVSMIGFOLDER;SCFFOUND;SCS2FOUND;SCSFOUND;SCSMIGINSTDIR;SDIDATFOUND;SEAMIGINSTDIR;SEPMIGINSTDIR;SERDEFDATFOUND;SHDOCVW;SILO_REGHIVE;SISFAILED;SISUSETRANSACTIONS;SMCLU;SNACFOUND;SNACMIGINSTDIR;SOURCEDIR;SPA51BLOCK;SPAFOUND;SPMXMLFOUND;SRCLICFILE;SSCOLDFOUND;STATEDIR;STATICDATA;SYLINKSRCDIR;SYM_MAJOR_UPGRADE;SYMCOMPRESSFOLDERS;SYMFORCEFAIL;SYMFORCEFAILPHASE;SYMLICENSETYPE;SYMLICENSETYPESTRING;SYMRASMAN_REG13_CONFIGUIPATH;SYMRASMAN_REG13_IDENTITYPATH;SYMRASMAN_REG13_INTERACTIVEUIPATH;SYMRASMAN_REG13_PATH;SYMRASMAN_REG25_CONFIGUIPATH;SYMRASMAN_REG25_IDENTITYPATH;SYMRASMAN_REG25_INTERACTIVEUIPATH;SYMRASMAN_REG25_PATH;SYMREBOOT;SYMSRCDIR;SYMSTARTMENUDIR;SYSFERFOUND32;SYSFERTHUNKFOUND32;TARGETDIR;TEEFERFOUND;TEEFERVISTA;TEEFERWIN8;TEEFERXP;TPAR;UNINSTALLREBOOTREQUIRED;USEDCUSTOMINSTALL;USERNAME;VMWAREDETECTED;WINDOWSFIREWALLSTATE;WSCAVALERT;WSCAVUPTODATE;WSCCONTROL;XFER;XFER_TMP
Property(S): PackageCode = {F9CBC479-EF32-49F2-82E6-F7843B4E18F1}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): SRCLICFILE = EE
Property(S): CURRENTDIRECTORY = C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English
Property(S): CLIENTUILEVEL = 2
Property(S): CLIENTPROCESSID = 3604
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 3.01
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Property(S): WindowsBuild = 2600
Property(S): ServicePackLevel = 3
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsVolume = C:\
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Property(S): PrintHoodFolder = C:\Documents and Settings\Administrator\PrintHood\
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Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
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Property(S): PhysicalMemory = 1022
Property(S): VirtualMemory = 2262
Property(S): AdminUser = 1
Property(S): LogonUser = Administrator
Property(S): UserSID = S-1-5-21-1801674531-926492609-1417001333-500
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Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
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Property(S): CaptionHeight = 26
Property(S): BorderTop = 1
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Property(S): TextHeight = 16
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 18:19:55
Property(S): Date = 9/18/2014
Property(S): MsiNetAssemblySupport = 2.0.50727.42
Property(S): MsiWin32AssemblySupport = 5.1.2600.3311
Property(S): RedirectedDllSupport = 2
Property(S): Privileged = 1
Property(S): USERNAME = Support
Property(S): COMPANYNAME = Ajuba
Property(S): DATABASE = C:\WINDOWS\Installer\1253eb.msi
Property(S): OriginalDatabase = C:\Documents and Settings\Administrator\Desktop\Symantec Endpoint Protection version 12.1.4013.4013 - English\Sep.msi
Property(S): UILevel = 3
Property(S): MsiUIHideCancel = 1
Property(S): ACTION = INSTALL
Property(S): IdcXmlPath = C:\WINDOWS\Temp\idc.xml
MSI (s) (34:F4) [18:19:55:742]: Note: 1: 1708
MSI (s) (34:F4) [18:19:55:742]: Product: Symantec Endpoint Protection -- Installation operation failed.
MSI (s) (34:F4) [18:19:55:774]: Cleaning up uninstalled install packages, if any exist
MSI (s) (34:F4) [18:19:55:774]: MainEngineThread is returning 1603
MSI (s) (34:1C) [18:19:55:883]: Destroying RemoteAPI object.
MSI (s) (34:2C) [18:19:55:883]: Custom Action Manager thread ending.
=== Logging stopped: 9/18/2014 18:19:55 ===
MSI (c) (14:50) [18:19:55:883]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (14:50) [18:19:55:883]: MainEngineThread is returning 1603
=== Verbose logging stopped: 9/18/2014 18:19:55 ===