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Tasks that are copying files to local drive of an VDI fail but work fine on physical workstations.

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I need a solution

When deploying tasks to a virtual machine, every task that has to copy anything to the local drive failes with the code -2147221005.

Here is the environment:

Altiris 7.5

Servers 2008 R2

All package distribution points have been updated when changes are made to the task (if the files are pulled from Altiris' software library}

To cover the basic questions regarding the virtual workstation:

  • Window 7 pro 64-bit
  • paths in question are not Windows 7 default paths that are limited to access (Like ProgramData or Documents and Settings) but newly created that are already in existence {the task doesn't delete anything or replace anything but adds a file. For example:C:\oracle\product\11.2.0\client_1\network\admin}
  • agent has all the plug ins
  • licenses are in order
  • If I deploy software (msi or exe) through policy or Quick delivery, software installs just fine.

As it seems, only the tasks that require destination path to the local drive are affected. I believe that the issue is that Altiris doesn't recognize the virtual drive C as the root but something else.

All and any help is appreciated. Thanks a lot in advance.

 


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