I've recently noticed that some of our Windows 7 computers fail to image. When I dig into the log files it is looking for a specific folder.
Error on Console - not very specific
ErrorMessage: Exception has occured in File SMPPackage.cpp at Line No 681. Type of exception is GeneralError. Error is HTTP error 404 Not Found. Error Description is utilCSMPPackageGetMultiplesFileFromHTTP. Value of Windows error code = 183 and message is Cannot create a file when that file already exists.
Error in DSTASK.log
[2014/07/09 20:23:07.972 1808:1332 0] common\util\SMPPackage.cpp@680: Error in downloading file from HTTP.source :http://SITESERVER/Altiris/PS/Share/pkggroup_{956f6009-5eae-4450-818a-79d01b360cb6}/{20827DDD-C698-49E8-B312-830DF1D935B2}/cache/Hewlett-Packard_Development_Company.Accelerometer.6.0.5.1/accelerometer.inf and dest :D:\Program Files\Symantec\Deployment\DriversDB\Hewlett-Packard_Development_Company.Accelerometer.6.0.5.1\accelerometer.inf. The COM error = HTTP error: 404 Not Found
Information from the driver manifest file
"Hewlett-Packard_Development_Company.Accelerometer.6.0.5.1" = {
class = system,
drivers = ({
path = "Hewlett-Packard_Development_Company.Accelerometer.6.0.5.1\\accelerometer.inf",
devices = {
hwid = ("ACPI\\HPQ6007")
},
os = ("2000""2003""2008""VISTA""WINDOWS7""WINDOWS8""WINDOWS8_1""X64_2003""X64_2008""X64_2008_R2""X64_2012""X64_2012_R2""X64_VISTA""X64_WINDOWS7""X64_WINDOWS8""X64_WINDOWS8_1""X64_XP""XP"),
architecture = (X86 AMD64),
files = ("accelerometer.inf""x86/Accelerometer.sys""x86/hpdskflt.sys""x86/hpservice.exe""x86/accelerometerdll.DLL""x86/HPMDPCoInst.dll""amd64/Accelerometer.sys""amd64/hpdskflt.sys""amd64/hpservice.exe""amd64/accelerometerdll.DLL""amd64/HPMDPCoInst.dll""hpqaccx86.cat""hpqaccamd64.cat")
}),
internal = 0
When I look on the main NS server the file is there and it's listed in the driver manifest as well;
When I look on my site servers, the file is not in the driver database folder, but it's listed in the driver manifest
Any help would be appriciated, as the next step would be to delete and add it back to the server and resync globally.
