We are using Symantec Patch Management for our Windows Computers and are having a problem with Bulletin FF13-08 (Firefox 21.0). The Bulletin was staged and a policy created using the "Distribute Packages" action in the remediation center. The Bulletin is applied to and installs correctly on computers with Firefox 19.0.2, but not computers with Firefox 20.0 or 20.0.1. Computers with these versions do not show up in the "Applicable Computers" list for the bulletin and the update doesn't show up in the Software Update list in the Client GUI for these Computers, so the update is never applied.
When I open up the Properties for the Software Update Resource associated with this Bulletin and look at the associations with association type "Updates", there are associations for every version up to 19.0.2, none for 20.0 or 20.0.1, and one for Firefox 21.0. I'm assuming that the wrong association was generated during the "Distribute Packages" action and an association for 21.0 instead of 20.0 was generated.
I unfortunately haven't found a way to change this association, because the Software Update Resource is read-only. How can I fix this?