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Installer issue when running .exe

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I need a solution

I have a Wise Installer (Wise Installation Studio 7.0) that is having problems on a Windows 2008 server. The installation completes successfully but when the user clicks on the executable, a message comes up that says 'Please wait while Windows configures..'. If you cancel that message multiple times, the application eventually loads. I have inspected the log file and found this, but I can't find any information on this error. I have attached the initial installation log as well as the log when the user clicks on the .exe. I am able to run this install successfully on other servers.

MSI (s) (04:BC) [09:40:47:879]: Doing action: WiseUpgradeCheckEx

MSI (s) (04:80) [09:40:47:890]: I/O on thread 5632 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:891]: I/O on thread 3340 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:893]: I/O on thread 4784 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:895]: I/O on thread 4168 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:896]: I/O on thread 5868 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:899]: I/O on thread 2208 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:900]: I/O on thread 4208 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:901]: I/O on thread 5640 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:902]: I/O on thread 1944 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:904]: I/O on thread 5520 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:906]: I/O on thread 5820 could not be cancelled. Error: 1168
MSI (s) (04:80) [09:40:47:907]: I/O on thread 5948 could not be cancelled. Error: 1168
Action ended 9:40:47: INSTALL. Return value 2.

 

 


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