I have created a Workflow project using a Dialog Workflow that includes a single escalation and a timeout. The escalation and timeout do not appear to be executing as expected.
I found an article that talks about setting escalations and timeouts (http://www.symantec.com/business/support/index?page=content&id=HOWTO61808). The article states that the escalations and timeouts are dependent on the Workflow Job Server. I looked at the Server Extensions Configurator to verify that it has been configured.
In the Event Viewer I can see that the LogicBase.ServerExtensions.exe throws errors for each of my Workflow projects on what appears to be the scheduled defined in the Server Extensions Configurator. The error is
Error,Wednesday, May 07, 2014 3:10:44 PM,Error adding vDir http://smpwfdev-901//testdialogworkflow System.NullReferenceException: Object reference not set to an instance of an object
Assuming that this is the reason the escalations are not executing as expected, can anyone suggest a resolution to the error being thrown?