I need a solution
What process is being used to deploy the Symantec Management Agent for those technicians that are NOT Symantec Administrators within Altiris? I have provided the embeded web page and as a Symantec Administrator, can deploy myself, but what about those that are not administrators within the console and cannot get to the SMA Deployment page? If a client needs to be removed and reinstalled for whatever reason, how is everyone managing that with their level 1, level 2 and level 3 technicians that are not administrators in the console?
Thanks for the insight!