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Client server showing Unavailable on console after successful push

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I need a solution

The push from the console reports successfull but the heathy status shows offline and virus defination shows not available, when i log on to the client i cannot located any running service neither can i see symantect programme. 

when i try to locally install using the setup from the client i get a pop up with errror message "another installation is in progress'

am stuck please help how can i isntall symantec on this server 

 


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