Hi
I have implemented the changes in the article https://www-secure.symantec.com/connect/articles/e... - both parts. I have following the instructions and suggestions in article, but I am getting "SessionID Empty" error.
in the event logs : "Exception at Run method with message :Empty SessionID."
and
"System.Web.Services.Protocols.SoapException: Empty SessionID.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at RulesDataServiceDynamicService.RulesDataService.GetMappingIDByName(String sessionId, String name)
at RulesDataServiceDynamicService.GetMappingIDByNameComponent.Run(IData data)
at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)"
I did notice in the Routing & Classification that the following components having SessionID empty errors when validating the Model:-
Get EmailToQueue Data Mapping ID
Match Email.To address to EmailToQueue mapping
Get EmailToClassification Data Mapping ID
Match Email.To address to EmailToClassification mapping
The issue is that I do not know what SessionID is supposed to be?
The monitoring of Multiple mailbox is working, but routing and classification is not working.
Any help will be appreciated
