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Error message received when deploying an Win 8.1image with GSS 3.0

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I need a solution

Hello:

I am attempting to deploy a Window 8.1 image created with GSS 3.0 (local). This image is being cloned onto the exact same type of computer a Dell XPS 13. However the following error message appears and the clone aborts:

Unable to locate enough contiguous free space to load run.
Increase the destination partition size or
run Ghost with -NTEXACT switch.

I'm trying to figure out to include the -NTEXACT command line switch using the new Ghost Book Disk Creator. I've run through the process of creating bot disk several times and never see the option to add command line switches. Am I missing soemthing obvious here?

Thanks,

Oredigger
 


Create Ghost boot disk for HP 650 G1 running Win 7 Intel 1217-V NIC

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I need a solution

I can't seem to create a boot disk using GSS 2.51 for the Intel 1217-V NIC. Intel doesn't make a Vista32 driver for that card. I tried editing the inf file according to an earlier post for the PRO1000 card but that didn't work either. Any suggestions?

Altiris Agent Upgrade from 7.1 to 7.6

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I need a solution

Hello Folks,

I am upgrading Altiris Agent from 7.1 to 7.6.

We have created new SMP 7.6 server and wanted to upgrade the old agents from 7.1 server. In this Sceneraio what woould be the best approach to upgarde the Altiris Agents without no logs left of 7.1 agents.

Please suggest.

I have tried the Agents redirection method from old 7.1 server to new 7.6 server, is that the correct approach?

But bot able to see agents redirecting to 7.6 server.

Thanks,

PXE Boot doesn't work with HP ElitePad 1000 G2

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I need a solution

Our System: Altiris Deployment Server 6.9 (Build 648) SP6, running on Windows Server 2008 R2 Standard SP1. PXE boot works fine with other hardware, even with Microsoft Surface.

We try to deploy the HP EliteBook 1000 G2. Network is connected over docking station. Our network supports PXE boot.

I can choose "Ethernet IPV4" from the pad's Boot Options.

Messages:
>>Start PXE over IPv4, Press [ESC] to EXIT...
Station IP address is 172.x.x.x

Server IP adress is 172.x.x.x
NBP fiilename is Bstrap\X64\BStrap.efi
NBP filesize is 25088 Bytes
Ddonloading NBP file...

Succeeded to donwnload NBP file

Now the Symantec Network Boot Service (12.0.0.4570) is starting. Client MAC address, Client IP, DHCP IP, Proxy IP and Gateway IP is displayed correctly,

Message:
PXE-E07: Network device error

Altiris Agent Crashes OLEAUT32.DLL ?

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I need a solution

I am seeing the altiris agent continually crash on new installs of the agent 

This is what event viewer is showing.  Any thoughts?

Faulting application name: AeXNSAgentHostSurrogate32.exe, version: 7.5.3300.0, time stamp: 0x5481b7f7
Faulting module name: OLEAUT32.dll, version: 6.1.7601.17676, time stamp: 0x4e58702a
Exception code: 0xc0000005
Fault offset: 0x0000b13a
Faulting process id: 0xc8c
Faulting application start time: 0x01d0aead8facaf8e
Faulting application path: C:\Program Files\Altiris\Altiris Agent\x86\AeXNSAgentHostSurrogate32.exe
Faulting module path: C:\Windows\syswow64\OLEAUT32.dll
Report Id: f9ee1e0f-1aa0-11e5-b3e2-c4d987e6f22a

workflow configuration

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I need a solution

Dear Team,

I need your suggestions on configuring ServiceDesk workflows as per attached process requirements, can somebody please help me in customizing workflows as per my requirements.

Thanks, JB

Building a report based on the results of a task or job

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I need a solution

Hello,

 I am new to this Altiris Notification Server 7.6 product but i am enjoying the flexibility so far. I have built a job that runs a powershell script against servers and checks to see if a service is running. How would i be able to build a report based on the results of that job running?

The idea is check to see if a few services are running if they arent then start the service and write an entry to the report saying we had to start the service if it is not installed write an entry to the report saying the service is not found, then i would like an email of that report sent out. I have the job setup correctly but i dont know how to save the results returned from each machine.

GSS 3.0 - Error with DA Agent

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I need a solution

When trying to deploy the automation partition out to workstations and get them ready for an image re-deploy. I keep running into this error on random workstations when booting into the automation partition. (see attached picture)

Dagent.exe –application error

The instruction at 0x00b1f83e referenced memory at 0x010082af. The memory could not be written.

Click on OK to terminate the program.

You have to click OK and then exit out of all of the dos box windows in order to have the workstation boot back into production mode. I am seeing this more and more and it messes up the entire job when trying to deploy a image and run a configuration task after it.

How can I slove this to boot up in automation without it being a problem?


Does ServiceDesk 7.6 fully support French

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Hello,

ServiceDesk 7.5 partly supported other languages, where some text was in English and other text was in French on the same screen.  Does anyone know if French is now fully supported in 7.6?

Did not find anything in the Release Notes.

Cheers

Alex

altiris agent 7.1 to 7.6

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I need a solution

Hello

We have confused about to enable Legacy mode communication.

We have our older NS 7.1 Server with around 4000 manage clients and CMDB database on different server.

Now we have installed New NS 7.6 and CMDB on differnet server. 

Now we have to move and upgrade all our NS 7.1 manage 4000 clients to New 7.6 in batch wise (One batch lets see 50 clients)

We have created on agent redirect policy under Target agent settings and in server name and server web we have mention NS 7.6 server name

now NS 7.1 agent only takes the NS 7.6 Server name after that it will not take any upgradation policy or any computer ID etc...

Is this resolve after enabling Legacy agent communication mode??? If yes then is there any impact of rest of NS 7.1 who we doesnt want to redirect to NS 7.6 because we doing phase wise

180px_agent redirect_0.JPG  

Is there a way to exclude a site server from a site?

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I need a solution

I know there is an easy enough way to add a site server to a site that its not part of the subnets, but is there the reverse?

I have 2 site servers in 1 site, 1 is used as the internet site server to serve CEM clients and I want to exclude it from serving local clients in the site that it is physically located in.  Is there an easy way to do that?

Zero Day Workflow 502 error

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I need a solution

Hello,

I'm testing the Zero Day workflow template for the first time and click debug I receive the following error.  "The remote server returned an error: (502) Bad Gateway."

I have check both IIS logs on the SMP and Servicedesk server, but don't have any 502 errors present.

GSS 3.0 unable to Multicast with Ghost Server

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I need a solution

When creating an image job and using the Ghost Multicast option using the Ghostsrv.exe (Not just using the Ghost32.exe for a multicast) it will crash and not complete the job. For some reason the client seems to be not accepting the connection to the Ghost server to start the process. You can see the two screen shot attached and the error message that occurs (one for the server end and the other for client):

Application Error 33000

Peer/Ghostcasting connection Terminated

If this problem persists, contact Symantec Technical Support

at http://www.symantec.com/techsupp/

Has anybody else seen this happen when trying to use the ghost multicast or found a workaround as to how to fix it so you can use Ghost Multicast?

creating a report on end dates for all policies

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I need a solution

First time posting….

What we are trying to do:

We are trying to create a report in Altiris that would list all active software deployment policies with Policy name, targeted resources, start date and expiration date for each policy on the report.

We found a table that does contain the start and end dates for each policy in an XML format (code below).

SELECT *

FROM vNonResourceItem AS pol

WHERE

pol.ClassGuid IN ('2D3A170E-5028-4570-BA0C-3DB775CB8BDE','212E1D10-4905-4CDB-A90A-81AE77E9DE9A')

AND

pol.Attributes = 0

Are there any tables that have this info? or a way to extract the XML information from the table above for each policy and create a report?

Thanks for your help and consideration

Ghost Suite 3.0

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I need a solution

I have two computers setup on a P2P network via a switch. They do not have internet conection, this is because they are just test PCs to try out this product. I have remotely installed the agent to my client PC. On the console the PC shows up as not active. How do I get it to be active? I've researched and have found nothing. 


How do I evaluate a registry value to see if it is true or false

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I need a solution

I am using Symantec Workflow Solution 7.5.2000.472. I am try to query my endpoint in a workflow to evaluate "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer""Version" Reg_SZ is greater than or equal to 9.10.9200.17377 or greater. I an try to use the "Read Registry Key" Workflow component but I dont know how to process that into something I can evaluate.

Any help is welcome

Building a report based on the results of a task or job

0
0
I need a solution

Hello,

 I am new to this Altiris Notification Server 7.6 product but i am enjoying the flexibility so far. I have built a job that runs a powershell script against servers and checks to see if a service is running. How would i be able to build a report based on the results of that job running?

The idea is check to see if a few services are running if they arent then start the service and write an entry to the report saying we had to start the service if it is not installed write an entry to the report saying the service is not found, then i would like an email of that report sent out. I have the job setup correctly but i dont know how to save the results returned from each machine.

Immediate Plugin Installation

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I need a solution

I can push the agent to machines without a problem however the plugins that i have enabled do not install once the policy is applied. It goes into "Task never Started" status and schedules a time to run the packages at a later date. How can i change this behavior to install the plugins immediately?

Plugins i am using:

Inventory plug-in

Monitor Plugin

Software management solution plug-in

software update plug-in

Two factor authentication

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I need a solution

Does the SMP support two factor authentication, as this will make internet facing servers more secure? 

Add Automation pre-boot environment

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I need a solution

I have installed GSS 3.0 on windows server 2008 x64 and during Distribution Disk Image task clients fails with status of "Unable to boot to automation". When I modify the task Automation pre-boot environment is set to Default Automation (Auto-select) and the advance button is grey'd out. I then checked pre-boot operating systems install on server and see the following Pre-boot OS

  • LinuxPE X86
  • LinusPE X64
  • WinPE 5X X86 (Status=Installed)
  • WinPE 5X X64 (Status=Installed)

None of the pre-boot os environments listed above appear in the Automation pre-boot environment option box in the Distribution Disk Image task. I am not sure how to select WInPE 5X if it does not appear in the drop down as an option.

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